YOUR TRANSFORMER EXPERT, ALWAYS PROVIDING A VALUABLE SERVICE TO OUR CUSTOMERS
We sincerely value and prioritize all of your concerns and inquiries
What's the main advantage of your goods? What is the minimum order quantity？
Own manufacturing; own quality control; good quality; Competitive price; MOQ:1set
Are you a trading company?
No. We are a transformer manufacturer. We have our own transformer factory in Jiangsu province.
Can I get FREE Samples for quality checking before I make the order? If ok, how about the time?
The sample such as dry type transformer, oil immersed transformer is charged.The money will be returned when placing order. It takes about 1week for 1 set.
After we make the payment, how long can we receive the goods?
It depends on the quantity. Eg:1month for 100sets.
What are your payment terms?
T/T,L/C,W/U,PAYPAL,O/A,D/A,D/P.
How about your after-sales service? If the goods we buy can not work well, what will you do? Or how
The quality guarantee period is 2 year.Within one year,if the device doesnt going well,we’ll offer replacement(accessories) for free and afford the delivery cost;After two year,we offer the service for free,replacement charged.
Did your company participate in any trade show?
We participated in canton fair before.Now,we prefer visiting customer rather than trade show.
What is the altitude of your transformer used?
We are able to supply ordinary transformers (The altitude is less than 1000m) and plateau transformers(The altitude is greater than 1000m according to your requirements.
What is the difference between copper core and aluminum core of transformer?
Copper has a higher elecrical conductivty than auminum so copper-core transtormers are morerfcient but also more expensive Auminum -core
transformers are cheaper but have ower efficiency and higher resistance, leading to more heat generationin summary, the choice between copper
and aluminum cores depends heavily on the specific application and cost-benefit analysis.
Why should I choose YG transformer?
Compare the quality, delivery, price, and service of similar products, and you will find the answer.
Can you provide customized services?
Yes, of course,our products can be customized according to your requirements.
Do you assign engineer for after-sale service?
We have installation manuals and online video installation guides, or we can arange for an engineer to guide the instllation on ste if necessar.
What is the standard of package?
We wll develop the best packaging and transportation plan according to the mode oftranspartation and the specific conditions of the goods to ensure a smooth and safe delivery.